Complaints

In the event that you are dissatisfied with a recommendation we have made you may be entitled to make a complaint. 

We have a complaints procedure that is available on request. If you wish to register a complaint, please contact us:

In writing: Write to The Compliance Director, pi financial ltd, Morfe House, Belle Vue Road, Shrewsbury, Shropshire, SY3 7LU

By telephone: +44 (0) 1743 28222*

By email: compliance@pifinancial.co.uk 

 

For your further protection if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service ('FOS') at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4567*. 

*Calls from a BT line are charged at your calling plan's standard network rate. Mobile and other providers' charges may vary.